The Importance of Reviewing Your Chimney Sweep

You know the importance of having your chimney cleaned and inspected each year, but after your sweeping and inspection is complete, there is one more step you should take: Reviewing your chimney sweep! Taking the time to review your chimney sweep’s service is valuable for your neighbors, you and the chimney sweep.

Why Review Your Chimney Sweep

These days, a great deal of business communication takes place online. Homeowners look for companies to hire via the internet. In addition, businesses review their online footprint for feedback. With that in mind, business reviews can be helpful in a variety of ways, including:

  • Helping your neighbors to make good hiring decisions. The primary reason to leave honest reviews of your chimney sweep is that it can help your neighbors when it is their turn to hire a chimney sweep. Your honest review can help your neighbors evaluate your chimney sweeping experience and get a feeling about which chimney sweep is right for them. It can also help them to hire a reputable company and avoid a potential chimney sweeping scam.
  • Getting you better service. Your honest online review can help your chimney sweep to evaluate their services. A balanced review can help sweeps determine what they are doing right and what they can improve upon. That means your online review could lead to even better service the next time you need to have your chimney swept!
  • Supporting a small business. The best way for companies to get new business is through word of mouth. In the digital age, online reviews are word of mouth and provide the best testimony businesses can get as to the quality of their service. If you are happy with your chimney sweep, providing an online review can be a helpful way to support your chimney sweep’s business.

How To Leave a Valuable Business Review

Now that you know the importance of reviewing your chimney sweep, it’s important that you know how to leave a helpful review. A well-written review will inform potential customers and provide valuable feedback to your chimney sweep. A good business review:

  • Is not written when upset. If you’ve had bad service, it can be tempting to hit the internet and write a scathing review. That doesn’t really help anyone. Angry reviews usually don’t provide valuable insight to potential customers, and they don’t help you to get a better outcome from the business. If you are left angry by a company, contact them personally to provide an opportunity to resolve the situation.
  • Paints a thorough picture. Provide all necessary details that could provide context for your service. What day and time was your appointment? Was your appointment during the busy season? Did your sweep arrive on time? Was he courteous and thorough? Did he answer all of your questions? Did he leave the house clean? You should provide a balanced review of what you appreciated and what you think could have been improved upon.
  • It must be free from errors. The review will not be taken seriously if it is riddled with errors. Then take a moment to look for spelling errors and typos and to double-check facts. Reviewing your chimney sweep can take a few moments of your time, but providing a quality review helps potential customers, you and your chimney sweep.